At Calhoun Spine Care & Wellness Center, we are committed to protecting the privacy and confidentiality of your personal information. This Communication Privacy Policy outlines how we collect, use, disclose, and safeguard your communication-related data. By engaging with our services, you agree to the terms outlined in this policy.
1. Information We Collect
Contact Information: We may collect your name, email address, phone number, and other contact details when you communicate with us.
Communication Content: We may collect information related to your communication with us, including emails, messages, and other forms of communication.
2. How We Use Your Information
Communication Processing: We use your contact information to communicate with you and respond to your inquiries, requests, or concerns.
Service-related Communications: We may send you service-related announcements, updates, and administrative messages.
Improving Services: Your communication data may be used to analyze trends, track user interactions, and improve our services.
3. Information Sharing and Disclosure
Third-Party Service Providers: We may engage third-party service providers to assist with communication services. These providers are contractually obligated to maintain the confidentiality and security of your information.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
4. Security Measures
Data Security: We implement reasonable security measures to protect against unauthorized access, disclosure, alteration, or destruction of your information.
5. Your Choices
Opting Out: You may choose not to receive non-essential communications from us by following the opt-out instructions included in the communication.
6. Information Protection
No Sale or Distribution: Your information will not be sold or distributed to third parties for marketing purposes.
7. Contact Information
Calhoun Spine Care & Wellness Center 150 JW Plaza Dr Calhoun, GA 30701 Phone: (706) 629-4999
At Calhoun Spine Care & Wellness Center, you can opt-in to receive text message notifications.
About these notifications:
Notifications may include appointment reminders, updates, and other information related to the services provided by Calhoun Spine Care & Wellness Center.
Messaging frequency varies.
Standard messaging rates and data charges may apply.
I can opt-out of receiving these SMS messages at any time by replying ‘STOP’ or by contacting Calhoun Spine Care & Wellness Center directly.
I can text ‘HELP or OPTIONS’ for help information.
9. Consent
By engaging with our services and communicating with us, you consent to the collection, use, and disclosure of your information as described in this Communication Privacy Policy.
SMS / Text Message Program
IMPORTANT — PLEASE READ THIS SECTION CAREFULLY.
Opt-In and Consent
By providing your mobile phone number and expressly consenting to receive SMS messages from Calhoun Spine Care & Wellness Center — through our website forms, in-office intake forms, or by texting a keyword to our number — you agree to receive text messages from us. Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services. Methods of opt-in include:
Checking an opt-in checkbox on our website contact or appointment request form
Completing an in-office intake form that includes an SMS consent acknowledgment
Verbally providing consent during scheduling with a staff member (confirmed via SMS)
Texting a keyword to our designated number
Types of Messages We Send
Appointment reminders and confirmations
Post-visit follow-up messages
Health tips and wellness information related to chiropractic care
Practice updates, closures, and schedule changes
Promotional offers and special events related to our services
Message Frequency
Message frequency varies based on your appointments and preferences. On average, you may receive up to 4–8 messages per month. Message frequency may be higher if you have multiple appointments scheduled.
Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details on your plan's messaging rates.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us, by contacting us at (706) 629-4999, or by emailing our office to request removal from the SMS list. After texting STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you re-opt in.
Help and Support
For help with our SMS program, reply HELP to any of our text messages, or contact us at (706) 629-4999.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and is not guaranteed by Calhoun Spine Care & Wellness Center.
SMS Data — No Sharing for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service or appointment management platforms, is permitted. All other uses of mobile number data require your express consent. We do not sell, rent, or trade your mobile phone number or SMS opt-in consent data to any third party for their marketing or promotional use. Your mobile number is used solely to deliver messages within our SMS program as described in this policy.
